As many of you know I sell all my great products both on my The StarShine Company website and in my shop on Etsy. I know not everyone is familiar with Etsy so I wanted to create this helpful buying guide to make your Etsy shopping experience a little easier. Of course, we love having you shop at our website!!
To start your Etsy shopping experience you’ll want to stop by our shop on Etsy. You there? OK good! You should see something like this:
Depending on when you stop by the pictures may be different, but you should see our “The StarShine Company” banner at the top right below Etsy’s banner. Just below our banner you’ll see our shop announcement, this is where we’ll put information we believe our visitors would be interested in or helpful in some way. Off to the right of the announcement, you’ll spot all the categories you can shop within. When you click on one of them it’ll nicely sort the items and you’ll only see what you are interested in. Let’s click “Mineral Eyeshadow”.
At the top of the page you should still see the Etsy banner, our banner and the shop announcement, but I cut that out so you could more easily how the items are sorted and I am now only viewing the Mineral Eyeshadow I have available. Let’s click on “Drowned” to get a closer look.
On this page the top will still look the same but you will no longer see my shop banner, or my shop announcement but you’ll get a big picture of the product and below the picture will be the description of the product. To the right of the pictures you’ll see the (great!) price and the “Add to Cart” button. If you scroll all the way down you’ll see the shipping prices. What a beautiful color! Let’s buy it!
Click add to cart.
Your page will look something like this. If you aren’t done shopping this is where you’d want to click “Keep Shopping” and it’ll take you back to the last page you were on within my shop, which doesn’t help a whole lot since you already know you want to purchase that particular item! On the right hand side of the page (after you’ve clicked “Keep Shopping”) you’ll see my little logo (Avatar, whatever you want to call it) and just to the right of that in very small type you’ll see the word “Shop” click that to go back to the main page of my shop, select a category and keep shopping. You can shop from any category including our Hand Dipped Incense, Perfume Oils, Solid Perfumes, Soap, Mineral Eyeshadow and we have a couple categories were you can select the scent or color of your choice if you don’t see it currently listed in my shop. Anything you see on my website can also be purchased in The StarShine Company Etsy shop. You can find our full fragrance list on our website.
Continue adding all the items you want to purchase to your cart, Etsy should keep track of all the items you want and will figure out the shipping for you. When you are finished shopping you’ll want to click “Checkout”.
If you ever get lost and can’t find your cart…
You’ll find the link back to your cart at the top left corner of your webpage. Now let’s go back to our shopping cart to make our purchase. If you haven’t already, let’s click “Check Out”. If you aren’t signed into Etsy, or haven’t yet created an account, it’ll ask you to do so now. After you created your new account or logged into your existing account, you’ll be prompted to enter your shipping information.
If you have already entered your address you can select it from the drop down menu, but since it’s likely you are new to Etsy since you are reading this guide, you’ll probably need to fill in your address. Tick the “Enter your shipping address” button and fill in the blanks, with your current address. NOTE: The address you enter here should match the one you have on file with PayPal, so be sure to update your PayPal address before you submit payment… more to come on that).
Finished with your address? Great, let’s move on. On the next page you’ll be asked to look over your order. Make sure everything is correct before you click on “Commit to Buy”
After you’ve verified everything is correct, go ahead and click “Commit to Buy”. You are now agreeing that you will purchase this item. Like most sellers we use PayPal which is safe and easy to use. Next you’ll want to submit payment right away to avoid any delays! Before you make a purchase you might want to read the sellers policies which you can find on the main shopping page on the right hand side of the main page called “Shop Policies”, you want to be sure you agree to their terms before making a purchase.
You should spot a “Pay Now” button and payment options, we only offer PayPal so you’ll only see one option. Others may accept money order or checks.
And/Or
After selecting PayPal as your payment method if applicable, click the “Pay Now” button. You should be whisked away to PayPal to make your payment. This is where you’ll log into your PayPal account to make your payment, or if you choose not to make an account you can still pay using your credit card using PayPal. Etsy created a helpful guide on how to use PayPal to pay for your purchases. You can view their guide here.
If you ever click off the payment page by mistake and can’t find your “Pay Now” button, make sure you are logged into Etsy and follow these simple steps to find your purchase order.
- Click “Your Etsy” found at the top of the webpage.
- Click “Purchase” found on the left hand side of the webpage
- Find your purchase order and click “View Invoice”.
- This will take you to your purchase order and about half way down the page you should spot your “Pay Now” button again. If the button is missing, you will want to log into your PayPal account and check to see if they payment has already went through. If you are purchasing from me do not hesitate to ask for help! But that is true of all sellers, don’t be afraid to ask them questions! A seller should be willing to help, and if they aren’t I’d be wary from purchasing from them.
Also I mentioned earlier that you’ll want both the address you enter into Etsy and your PayPal address to match, when you are in your PayPal account be sure to check your address is current. During check out PayPal may have you select from address’ you have on file with them, just make sure to use the same one that you typed into Etsy!
To check you PayPal address, log into PayPal select “Profile” from the second navigation bar and under the “Account Information” column select “Street Address”. You will now be brought to a page that lists your address’ and allows you to add an address. It is important your address’ match so the seller knows where to ship your item(s), verifying they match and are correct right off the bat will help avoid any delays.
See how easy shopping on Etsy can be? The first time might be a little confusing but we are here to help! You can send us a message on Etsy and we’ll do our best to answer any purchasing (or any) questions you might have.
I hope you’ve found this guide helpful and enjoy shopping with The StarShine Company both on our website and on Etsy!
